How Healthcare Teams Can Use Digital Tools Without Losing the Human
Side of Care | BetterHealthTech Podcast with Mike Hess
Technology is transforming healthcare faster than ever. From AI and telehealth to remote patient monitoring, patient portals, and workflow automation, digital tools are reshaping how care is delivered. But one important question remains:
How can healthcare organizations embrace innovation without losing the human connection that patients depend on?
In this episode of the BetterHealthTech Podcast, host Muhammad Atif, President & CTO of PureLogics, is joined by Mike Hess, Senior Director of Advocacy & Regulatory Affairs at the COPD Foundation and an experienced Respiratory Therapist, to discuss how healthcare teams can balance digital transformation with compassionate, patient-centered care.
Together, they explore:
- How digital health is changing patient care
- The role of AI in supporting—not replacing—clinicians
- Building patient trust through technology
- Telehealth, remote monitoring, and chronic disease management
- Reducing clinician burnout with smarter digital workflows
- Why empathy should remain at the center of every healthcare innovation
- The importance of patient advocacy and involving frontline clinicians in technology decisions
- Practical advice for healthcare leaders adopting new digital tools
Guest Details
Mike Hess
Senior Director of Advocacy & Regulatory Affairs, COPD Foundation
Host Details
Muhammad Atif
President & CTO, PureLogics
Whether you’re a healthcare executive, clinician, health IT leader, digital health founder, or technology innovator, this conversation offers practical insights on implementing technology that enhances care while keeping the patient experience personal.
